Gitruck Toolbox Acceptable Use Policy
This page is also available in 中文.
Last updated: October 28, 2026 · Effective: October 28, 2026
This policy sets out what you may and may not do with Gitruck Toolbox (the "Toolbox"), including its AI features. It forms part of the Terms of Service. It applies to everything you upload, enter, process or generate, and to how you use the results.
1. Who may use the Toolbox
You must be at least 18 years old. By signing in or paying, you confirm that you meet this requirement. The Toolbox is not directed at children, and we close accounts we find to belong to minors.
2. Prohibited content and conduct
You must not use the Toolbox to upload, process, generate or distribute:
2.1 Child sexual abuse material or any sexualised content involving minors, including fictional, drawn or AI-generated depictions. Zero tolerance: we remove it, close the account and report it to the competent authorities.
2.2 Pornographic or sexually explicit content. The Toolbox has no "adult" or "uncensored" mode, and you must not try to get around our filters.
2.3 Deepfakes or impersonation of real people without their consent, including sexual deepfakes, fake endorsements and content that could mislead people about what someone said or did.
2.4 Cloned voices without the speaker's consent. You may clone only your own voice, or the voice of someone who has agreed to it. You must never use any generated speech, including the Toolbox's standard voices, to impersonate others or commit fraud.
2.5 Infringement of others' rights, including:
- copyrighted material you have no right to use;
- using watermark, subtitle or logo removal to strip copyright notices, author credits or platform watermarks from others' works;
- unauthorised use of trademarks, brands, characters or a person's likeness.
2.6 Violence, terrorism and extremism: extremely graphic violence, terrorist or extremist propaganda, or content that encourages real-world violence.
2.7 Hate and harassment: content that demeans, dehumanises or calls for violence against people based on protected characteristics, or that harasses, threatens or bullies anyone.
2.8 Fraud, scams, spam and deceptive content, including fake news, fake documents and phishing material.
2.9 Anything else that is illegal where you are or in the People's Republic of China.
You also must not:
- bypass or probe our moderation, rate limits or billing;
- use scripts or crawlers on the Toolbox web pages (use the gtrk CLI or the Gitruck Cloud API for automation);
- share, sell or lend your account or API key.
3. How we handle prohibited content
3.1 Safety filters on generative features. Some generative features (Image Watermark Remover in Redraw mode, Text to Speech and Video Translator) use third-party model services with their own safety filters. If a request is refused, no result is delivered and the task's credits are returned automatically.
3.2 Human handling. Our staff handle reports, IP complaints and appeals (see sections 5–7). Use that breaks section 2 is dealt with under section 6.
3.3 No public gallery. Results are visible only to you; the Toolbox has no public feed or community.
3.4 We do not use your content to train models. These measures cannot catch every breach; you remain responsible for the content you process.
4. Labelling AI-generated content
When you publish synthetic audio or video made with the Toolbox, you must clearly label it as AI-generated where the law requires it, and you must not present it as real.
5. Reporting abuse and IP complaints
5.1 To report content made with the Toolbox that breaks this policy, or to send a copyright or trademark complaint, email business@gitruck.com with the subject "Report". Please include:
- where you found the content (a link or file) and why it breaks this policy;
- for IP complaints: the work or mark concerned, proof that you own it or act for the owner, your contact details, and a statement that you believe in good faith the use is not authorised.
5.2 Reports involving child safety, deepfakes, fraud or IP are handled first; we aim to respond within 2 business days, and others within 5 business days.
6. What happens if you break this policy
Depending on how serious the breach is, we may:
- reject the task;
- delete the content;
- warn you;
- restrict features;
- suspend your API key;
- close your account without refund (see the Refund Policy).
Where required by law, or for child sexual abuse material, we report to the competent authorities.
7. Appeals
If you think we got it wrong, reply to our notice or email business@gitruck.com with the subject "Appeal" within 30 days. A person who was not involved in the original decision reviews it, and we reply within 5 business days.
8. Contact
Guangzhou Tonghe Shantian Culture Media Co., Ltd., Room D240, No. 36 Daguan South Road, Tianhe District, Guangzhou, China · business@gitruck.com