Contact us
If something isn't working, you need a refund, or you'd like to work with us, get in touch below.
Support email
business@gitruck.comWe usually reply within 3 business days. Reports involving child safety, deepfakes, fraud or intellectual property are handled first.
Use a clear subject line so we can help faster
- Refund request — Include your Gitruck Cloud account ID or sign-in email, the order number and the reason.
- Report — Say where the content is and why you're reporting it; for IP complaints, include proof of ownership.
- Appeal — Reply to our notice email, or write to us explaining the situation.
- Business — Tell us briefly what you have in mind.
A task went wrong
In the Task Center, click "Report a problem" on that task. It sends us the task ID and error code, so we can investigate faster.
Related policies
Operated by
Guangzhou Tonghe Shantian Culture Media Co., Ltd.
Room D240, No. 36 Daguan South Road, Tianhe District, Guangzhou, China